Privacy Policy

1. Introduction

Welcome to RippleAI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

By using RippleAI, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, name, and profile picture when you create an account
• Goal Data: Goals you create, including titles, descriptions, target dates, and categories
• Habit Data: Habits you track, completion records, and streak information
• Task Data: Tasks, due dates, and completion status
• Chat Messages: Conversations with the AI coach
• Reflections & Journal Entries: Personal reflections and journal content you create
• Preferences: App settings, notification preferences, and coach personality selection

2.2 Information Collected Automatically

• Device Information: Device type, operating system, and unique device identifiers
• Usage Data: App interactions, feature usage, and session duration
• Push Notification Tokens: For delivering notifications to your device
• Analytics Data: Aggregated usage patterns to improve our Service

2.3 Information from Third Parties

• Authentication Providers: If you sign in with Google or Apple, we receive your basic profile information
• Calendar Services: If you enable calendar integration, we access calendar event data

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Personalize your experience with AI-powered goal decomposition and coaching
• Generate insights, analytics, and progress reports
• Send notifications about your goals, habits, and achievements
• Provide proactive plan adjustments based on your progress
• Process subscription payments and manage your account
• Respond to your requests and provide customer support
• Analyze usage patterns to improve our AI models and features
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. AI and Data Processing

RippleAI uses artificial intelligence to provide personalized coaching and goal management. Here's how your data is processed:

• Goal Analysis: Your goals are analyzed by AI to generate personalized milestones, habits, and tasks
• Progress Monitoring: AI monitors your progress to provide proactive adjustments and recommendations
• Coach Conversations: Chat messages are processed by AI language models to provide coaching responses
• Insights Generation: Your activity data is analyzed to generate weekly insights and contribution reports

We use third-party AI providers (such as OpenAI and Anthropic) to power certain features. Data sent to these providers is processed according to their respective privacy policies and our data processing agreements with them.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in operating our Service (hosting, analytics, payment processing)
• AI Providers: With AI service providers to deliver AI-powered features
• Accountability Partners: With users you explicitly choose to connect with as accountability partners
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share information

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication using industry-standard protocols
• Regular security assessments and monitoring
• Access controls limiting employee access to personal data
• Secure storage of sensitive tokens and credentials

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time through the app settings. Upon deletion:

• Your personal data will be permanently deleted from our active databases
• Backup copies may be retained for up to 30 days before permanent deletion
• Anonymized, aggregated data may be retained for analytics purposes
• Data required for legal compliance may be retained as necessary

8. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate personal data
• Deletion: Request deletion of your personal data
• Portability: Request your data in a portable format (JSON export)
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, use the Privacy section in the app settings or contact us at privacy@rippleai.coach.

9. Children's Privacy

Our Service is not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data internationally, we implement appropriate safeguards to protect your information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Last updated" date. Your continued use of the Service after any modifications indicates your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: